How to Appeal a Decision from NAV - A Step-by-Step Guide

Have you received a denial on an application to NAV or disagree with a decision? Then you have the right to appeal. In this article, we provide you with a step-by-step guide on how to proceed with an appeal, the deadlines involved, what to consider when writing the appeal, and how you can increase your chances of success.

Step 1: Check if the decision can be appealed

First, you need to check if the decision can be appealed. This is usually stated in the decision you received. Most decisions on benefits and services from NAV can be appealed, but there are exceptions. If you are unsure, contact NAV for clarification.

Step 2: Find out who is the correct appeals instance

The next step is to find out where to send the appeal.

• Most appeals should be sent to the NAV unit that made the decision you want to challenge.

• Exceptions are appeals on payments from the national insurance scheme, which should be sent to the NAV Appeals Unit.

• Appeals in cases of occupational injury or occupational injury compensation should be sent to the National Insurance Court.

Step 3: Comply with the appeals deadline

It is important to comply with the appeals deadline. The main rule is that you must appeal within six weeks from receiving the decision.

• If special reasons prevent you from meeting the deadline, you can apply for an extension. However, do not assume you will automatically receive it.

• If you do not meet the deadline, you risk your appeal being rejected.

Step 4: Write a good justification

When writing the appeal, it is important to present a good justification for why you believe the decision is wrong.

• Be specific, objective, and concise.

• Explain why you disagree with NAV's assessments and refer to relevant regulations if you can.

• Have someone else read through it before sending, to ensure that the appeal clearly communicates your message.

Step 5: Include relevant documentation

Documentation is important to support your appeal. Therefore, include relevant documents, such as:

• Medical certificates

• Receipts

• Employment contracts

• Other relevant evidence

Remember that NAV can only assess the case based on the documents they have. Your job is to ensure they have a complete basis for decision-making.

Step 6: Send the appeal and follow up

• The appeal can be sent electronically via nav.no or by post to the correct address.

• Request a receipt of submission so that you can document that the appeal was sent within the deadline.

• NAV should generally handle the appeal within 12 weeks. If they deny it, you can consider further appealing to the National Insurance Court.

Summary

Appealing a decision from NAV may seem overwhelming. But by following the steps in this guide, keeping deadlines, and writing a good justification with relevant documentation, you increase your chances of success with your appeal. Remember, you have the right to appeal, and it may be worth standing your ground.